What’s to bullying a bot?
نویسندگان
چکیده
Abstract In human-chatbot interaction, users casually and regularly offend abuse the chatbot they are interacting with. The current paper explores relationship between humanlikeness on one hand sexual advances verbal aggression by user other hand. 283 conversations Cleverbot its were harvested analysed. Our results showed higher counts of comments towards when appeared more humanlike in behaviour. Caution is warranted with interpretation however as no experimental manipulation was conducted causality can thus not be inferred. Nonetheless, findings relevant for both research conversational agents, development efficient approaches to discourage or prevent users.
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ژورنال
عنوان ژورنال: Interaction Studies
سال: 2021
ISSN: ['1572-0381', '1572-0373']
DOI: https://doi.org/10.1075/is.20002.kei